SECURITY & PRIVACY

Security

The Tidings website uses the highest levels of security to ensure that your information is secure and protected against unauthorised use. We use a GeoTrust Secure Sockets Layer (SSL) providing 256 bit encryption and Private Communications Technology security standards supported by Microsoft Internet Explorer 4.0 and later versions, as well as other popular web browser software.

Whenever you are required to enter sensitive information on the site such as payment information details, a secure padlock icon will appear at the bottom of your web browser window to confirm that this part of the site is secure. You will also see that the “http” in your browser address bar will change to “https”.

When you make a payment, sophisticated Secure Sockets Layer (SSL) technology encrypts your credit/debit card number and order information as it is sent which means than it cannot be read by anything other than the secure server receiving it. Privacy

By accessing, browsing or otherwise using the Tidings website, you confirm that you have read, understood and fully agree to this privacy policy.

The Information We Require and How We Use It

When orders are placed with us, we need to ask for information such as your name, e-mail address, phone number and credit and debit card details. A contact telephone number or email address allows us to contact you should there be a problem with your order. All this information is required to process your request or notify you of acceptance of your order.

Information Security & Safety

As highlighted in the Security section above, we utilise powerful encryption technology to ensure that your information is secure whenever you place an order with us.

Contacting us by Telephone – at Tidings we seek to continually offer excellent customer service and to help improve our standards further and to assist with training, we may sometime monitor and record our incoming calls.

What is a Cookie?

A cookie is a text file that contains small amounts of information that is downloaded to your computer mobile or other device when visiting a website. These cookie files are then transmitted back to the originating website each time you subsequently visit or by other websites that recognise that cookie. These are helpful as they permit a website to recognise a user’s device. Types of cookies include:

Persistent cookies – these are cookies that stay on your computer, mobile or other device for a specified period of time and are activated every time the originating website that created the specific cookie is visited.

Session cookies – these are temporary cookies that enable website operators to connect the actions of a user during a browser session (from when an Internet browser window is opened until it is closed). Session cookies are deleted when the browser is closed.

Cookies perform a wide range of different functions, such as letting you move between pages efficiently, storing your preferences, and generally enhancing the online visitor experience. They are also help improve the relevance – for instance tailoring what adverts and messages you see.

Marketing

In addition to using cookies to record your site visits, and information permitting us to process orders and payments, the personal data you submit may also be used for general marketing purposes. We may send you catalogues and emails with information on our products and services that we feel may be of interest to you; to discuss account details; or for market research purposes.

We respect the privacy of your personal data, and will not without your consent make our mailing list available for marketing purposes to anyone outside of Tidings.

If you would like to unsubscribe from our emails, simply click on the change your email preferences link at the bottom of every email. Please note that to ensure that we only unsubscribe you from relevant mailings, we operate different unsubscribe lists. As a result, you may need to unsubscribe from other mailings from different parts of our Group to ensure that you no longer receive email communications from us.

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